CANCELLATIONS AND REFUNDS
Thasanav Host reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
Any abuse on our staff in any medium or format will result in the suspension or termination of your services.
Customers may cancel at any time via a cancellation form. Thasanav Host gives you an unconditional 15 days money back guarantee on shared hosting, and reseller hosting for any customer who paid the first invoice with a credit card or with Paypal.
THE FOLLOWING METHODS OF PAYMENTS ARE NON-REFUNDABLE, AND REFUNDS WILL BE POSTED AS CREDIT TO THE HOSTING ACCOUNT:
Bank Wire /NEFT/RTGS Transfers
Western Union Payments
Cheques / Demand Drafts / Payorders
There are no refunds on VPS, dedicated servers, administrative fees, install fees for custom software, ssl or domain name purchases. Refund requests for shared and reseller accounts after the initial 60 days will not be entertained.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Violations of the Terms of Service will waive the refund policy.
GST and Gateway fee if any will be deducted before the refund.